Sign Up

1. Creating an Account

2. Logging In

 Manage Account/Students

1. Adding a Student

2. Removing a Student

3. Viewing Transactions

 Add Payment

1. Adding a Payment

 Account Balances

 E-Notifications

Sign Up

• Creating an Account

  1. This feature allows you to create a new user account on the schoolpassport.com system. You must provide an email address (which we will not share with any entity without your prior permission) and choose a password.

   

• Log In

  NOTE: Use this feature to enter the site after you have created a login account.

  1. Click Login

  2. Enter your Email Address as your username and the Password that you used during account creation

• FAQs

  1. How much does is cost to use schoolpassport.com?

     • Schoolpassport.com charges a small fee per transaction.  The fees cover all operational costs and credit card transaction fees. The fee varies by district. You can find your district's fee by logging in and going to "Make a Payment or Deposit." The fee amount for your district is listed on this page.

     • Cost sharing may be provided by your school district.  Fees may be lower in these districts.

Manage Students

• Adding a Student 

  1. Click "Add a Student to your account" link

  2. Choose your school district

  3. Choose you school

  4. Enter your child's student number or social security number in the student ID field

           NOTE: Use of the student number or social security number for student ID varies according to school district.

  5. Enter numeric part of your address on file at your school

  6.  Enter your zip code

  7.  Click "Add student to your account" to add the student

   

• Removing a Student 

  1. Click the red "X" next to the student you wish to remove from your account

   

• Viewing transactions

  1. Click "View Online Payment History" link

  2. Select range of history to report

  3. Click "Submit" to view transactions

   

• FAQs

  1. Having a problem adding a student.  System does not recognize my student's number or social security number.

     • Try using your numbers without dashes.

     • You should contact your school district to ensure what number they are using for your student. 

  2. How long does it take for a payment to get into my child's account?

     • Payments are downloaded by each school district at different intervals.  These intervals can range from 2 to 48 hours depending on your districts configuration. You may contact your district to learn more about their specific schedules.

Add Payment

• Adding a Payment 

  1. Click "Make a Payment or Deposit", choose your allocation for the chosen student

     NOTE:  You may not provide funds in multiple students at the same time.

  2. Click “Use these allocations”

  3. Enter your billing information

  4. Click "Use this billing information"

  5. Verify transaction items are correct

  6. Click "Place order"

   

• FAQs

  1. I put money into my child's account and the school says that it is not in the account.

     • Transaction downloads for payments are downloaded at different intervals for each school district.  The intervals depend on your school district.  These intervals can range from 2 to 48 hours depending on your districts configuration.  You may contact your district to learn more about their specific schedules or review your district's posted messages.

Balances

• Student account balance information comes directly from your school district.  The update intervals for this information depend on your school district.  These intervals can range from 2 to 48 hours depending on your districts configuration.  You may contact your district to learn more about their specific schedules.

   

•  FAQs

  1. Is there a way to see my child's school account balance online?

     • Account balances are optional for districts to display.  Some districts may not be uploading account balances.

     • Your child's account balance will be available once you have placed the first payment through schoolpassport.com.  Your account will then be activated as a web user by the district and your balance will be available at the next district information upload.  

  2. My account balance is not accurate?  

     • Student account balance information comes directly from your school district.  The update intervals for this information depend on your school district.  These intervals can range from 2 to 48 hours depending on your districts configuration.  You may contact your district to learn more about their specific schedules or review your district's posted messages.

  3. I can't see my child's account balance.

     •  Account balances are enabled by the use of schoolpassport.com for your account.  By placing a payment through schoolpassport.com, you child's account balance will be flagged at the district as an Internet user.  This will allow your balance to be transmitted to schoolpassport.com for the remainder of the school year.

E-Notifications

• Email notifications are automatic reminders for you to check your child's account and or make a payment.

  1. Click on "Setup Email Notification" link

  2. Choose the student you wish to send the message for and select the "send me a message . . ." check box

  3. Enter the day of the month on which you would like to receive the message

  4. Type your message in the message box

   

  NOTE: The message will be sent to the email address on the account

  currently logged into schoolpassport.com.

General FAQs 

1. How do I get a refund of money my child’s account that is not used by the end of the school year?

   • Schoolpassport.com refund policy:  All Refunds for Lunch Pre-Payment/Deposits and all other fees will be provided by the School District directly.

   • NOTE: SchoolPassport.com will not provide any refunds of service or Pre-Payments.